Meet The Team
We're proud to be a family run business, combining local commitment with skilled live-in carers and qualified support workers who know Andover and the wider Hampshire area well. Our professional care staff bring extensive experience, reassurance and genuine empathy to every household we visit.
Here, you'll get to know the people who make Flamelily Independent Living such a trusted name for quality care in the community.
Our Senior Leadership
Our senior team brings many years of experience in care and management. Each person at Flamelily Independent Living is committed to upholding high standards, clear communication and promoting client independence in Andover.
Wilfred Takaindisa
Director & Nominated Individual
Wilfred is the Director and Nominated Individual, providing strategic leadership and ensuring the organisation is safe, effective, caring, responsive, and well-led. He founded the service and previously served as Registered Manager, establishing strong governance, compliance, and high standards of care.
With over 15 years' experience in health and social care, Wilfred promotes a culture of dignity, respect, and independence, ensuring people receive person-centred support that meets their individual needs. He oversees safeguarding, quality assurance, and continuous improvement across the organisation.
Wilfred holds a degree in Accounting and Management with Finance, a postgraduate qualification in Finance, and is currently completing the Level 7 Senior Leader Apprenticeship.
Roberta Takaindisa
Director & Head of Human Resources
Roberta is Director and Head of Human Resources, leading on workforce development, governance, and organisational culture. She plays a key role in ensuring the service is well-led by supporting a skilled, competent, and values-driven workforce.
She holds a degree in Politics and Administration and is PRINCE2 Project Management certified, bringing a structured and consistent approach to systems, processes, and continuous improvement. Roberta champions a culture of dignity, respect, and inclusion, ensuring staff are supported to deliver high-quality, person-centred care.
Roberta is currently completing the Level 7 Senior Leader Apprenticeship, further strengthening her strategic leadership capability.
Senior Carers & Coordinators
Our senior carers and care coordinators work closely with each client, ensuring continuous, responsive care and guidance for our home carers.
Hayley Stainer
Registered Manager
Hayley is the Registered Manager, responsible for the day-to-day management of the service and ensuring care is delivered in line with CQC standards. She leads the team to provide safe, effective, caring, responsive, and well-led support to all individuals.
With over 14 years' experience in the care sector, Hayley has progressed from Healthcare Assistant to leadership roles, developing strong operational and clinical oversight. She is committed to promoting dignity, respect, and independence, and to creating a positive, person-centred culture for both staff and the people supported.
Hayley holds a Level 5 Diploma in Leadership for Adult Care and is dedicated to continuous improvement and high-quality outcomes.
Greta Toliute
Team Leader
Greta is a Team Leader with over 16 years' experience in the care sector, supporting the delivery of safe, caring, and person-centred services. She plays a key role in supervising staff, coordinating care, and ensuring day-to-day practice reflects the organisation's values and standards.
Having progressed from Healthcare Assistant to Team Leader, Greta brings strong practical experience and leadership skills. She promotes dignity, respect, and independence in all aspects of care, supporting individuals to achieve positive outcomes.
Greta holds an RQF Level 4 qualification, underpinning her knowledge of best practice and commitment to high-quality care delivery.
Staff Quotes
Quotes are coming soon
Our dedicated home carers in Andover genuinely care about improving lives, helping adults and older people feel secure and valued at home. Whether you need ongoing support or reassurance after leaving hospital, our qualified support workers are here to help you maintain your routines and independence.
At Flamelily Independent Living, professionalism is matched with kindness. Our friendly care assistants build real relationships, providing not just help around the home, but warmth, encouragement, and genuine companionship.
We are ready to support you
Want to learn more about how our experienced care team can support you or your loved one? Get in touch today for trusted, specialist carers in Andover that put your peace of mind first.
Call us on 01264 749747 or email us today.
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Flamelily Independent Living Ltd is registered as a limited company in England and Wales under company number 10601301.